AI customer service for restaurants
Automate your restaurant's customer service with an AI agent that handles bookings and orders and answers your customers' questions by phone, WhatsApp and web 24/7, integrated with your POS or booking software.
Atención por voz, WhatsApp y email
- Voz
The problem
The phone rings at peak time and no one can pick it up: bookings and orders are lost.
Bookings that aren't confirmed and leave tables empty.
After-hours calls that end up at another restaurant or on a commission platform.
What it solves
24/7 table bookings
Availability checks, reservations and changes by phone, WhatsApp and web at any time.
Takeaway and delivery orders
Takes the order, confirms it and logs it in your system.
Menu questions
Dishes, prices, ingredients and recommendations, answered instantly.
Allergens and dietary info
Reliable information on allergens and options (vegan, gluten-free…).
Opening hours and location
Opening hours, how to get there, parking, terrace.
Reminders and confirmations
Outbound booking-confirmation messages to reduce no-shows.
Groups and events
Collects details of large bookings or celebrations for your team to close.
Satisfaction surveys
After the visit, to improve your reputation and your reviews.
AI voice agent: phone support that never hangs up
Automate your company's phone support with an AI voice agent that speaks naturally, handles and makes several calls at once, and resolves your customers' queries by phone 24/7, in multiple languages.
Inbound calls
Answers every call instantly and simultaneously, with no waits or queues no matter how many come in at once. It answers questions, handles queries and hands over to a person when needed.
Outbound calls
Makes multiple calls in parallel for appointment reminders, follow-ups and campaigns automatically, freeing your team from repetitive calls.
Multilingual
Serves each customer in their own language, expanding your reach without hiring extra staff per language.
Integrated with your systems
Records and looks up information in your CRM or ERP during the call, as long as they offer integration.
The voice agent answers and makes several calls at once, so the peak of service stops overwhelming your phone: no customer waits and no booking or order is lost.
The agent integrates with your POS or booking software, provided it offers integration options (API or similar), to check availability and log bookings and orders in real time.